Terms of Service

These terms are the agreement between you and PitPuppet (“we”, “us”) for using pitpuppet.com and the ads it makes. By creating an account you agree to them. If you don’t agree, please don’t use PitPuppet.

What PitPuppet does

You give us a link to a product page, or a description or document with photos of the product. We read it, write a script, and use AI models to cast a character, film short shots and edit them into a vertical video ad, which we email to you and keep in your account. You can also give us instructions for your ads.

We keep improving PitPuppet, so its features, limits and prices may change. We’ll tell you by email before any change that affects what you pay.

Your account

• You must be at least 18 and give an email address you can receive mail at.
• Keep your password to yourself. You’re responsible for what happens in your account.
• The free trial (2 ads of 15 seconds, with a watermark) is one per person. Making extra accounts to get more free ads isn’t allowed.

What you may advertise

PitPuppet is only for making commercial ads for products. Only submit products you have the right to advertise, and photos and documents you have the right to use. Don’t use PitPuppet to make content involving:

• anything illegal under the laws of the United States or Egypt, anything unsafe, or anything sold with false or misleading claims;
• pornography, nudity or other sexually explicit material;
• alcohol, drugs or other intoxicating substances, or tobacco and vaping products;
• gambling;
• political claims, endorsements or campaigning, such as promoting a party or a political figure;
• religious claims or messaging, such as promoting a faith or promising spiritual results;
• weapons, or financial products that promise returns.

Products with a religious or political theme, such as a religious book or a prayer mat, are fine, as long as the ad simply sells the product.

Also don’t use PitPuppet to imitate a real person, brand or business you don’t represent, or to break, overload or get around the limits of the service.

We do our best to enforce these rules and keep PitPuppet safe to use. An AI checks each ad against them, and we may refuse or remove any ad that breaks them. If you keep submitting ads that break them, your account can’t make ads for a while, longer each time, and we may restrict it permanently, without a refund. You are responsible for what you make and publish with PitPuppet, and we aren’t liable for how our users use it.

Using your ads

The people, voices and places in your ads are generated by AI. They are not real customers, and the ads are not genuine reviews. When you publish an ad, you are responsible for following the advertising rules where you publish it, including any rule that you disclose AI-generated content or paid promotion, and for not presenting the character as a real customer.

What an ad says about your product comes from what you or your product page give us, so make sure that is accurate. AI makes mistakes too. An ad may get a detail of your product wrong, so watch it before you publish it.

Who owns what

You keep all rights to your product information, photos and documents. You give us permission to use them to make your ads. As between you and us, the ads we make for you are yours to use for any lawful purpose, including commercial use. We won’t show your ads publicly, for example in our own marketing, without asking you first.

Plans and payment

• Paid plans are subscriptions, and add-on packs one-time purchases, sold through our payment provider, Lemon Squeezy, which is the merchant of record and handles your card, invoices and sales tax.
• Each plan includes a number of ads per billing period. Unused ads don’t carry over to the next period.
• Ads we couldn’t make never count against your plan or your free ads. Deleting a finished ad doesn’t give it back. You can order up to 10 ads a day, and up to 5 free ads in total from one email inbox, however they turn out.
• Prices on our site are shown as a guide. The price at checkout is what you pay.
• We sometimes run sales on plans or add-on packs. A sale price is applied at checkout automatically, and the checkout shows how long it lasts, for example only your first payment. After that you pay the regular price.
• You can also buy add-on packs of full ads, as one-time purchases, at any time. Each pack says how long its ads last, counted from the purchase. Ads you haven’t used by then expire and don’t carry over. Between your plan and your packs, the ads that expire soonest are used first, and add-on ads are used before free ones. A full refund of a pack ends it.
• If you switch plans, your current plan and its ads stay until the end of the period you’ve paid for. The new plan starts at your next renewal, at its regular price: a sale only applies to a plan bought at checkout.
• If a payment fails or your plan is paused, its ads stop until the payment goes through or the plan is resumed.
• You can cancel any time from your account page. Your plan keeps working until the end of the period you’ve paid for, and isn’t charged again.
• If something went wrong with a payment or an ad, write to us at mail@pitpuppet.com and we’ll sort it out.

Ending your account

You can stop using PitPuppet at any time and ask us to delete your account. Deleting it cancels your plan, which isn’t charged again, and deletes your ads and their videos. It doesn’t give back the free ads already used: a new account with the same email inbox doesn’t get them again.

We may suspend or close an account that breaks these terms. If we close your account without a reason you caused, we’ll refund the unused part of your current billing period.

No guarantees

We work hard to make every ad good, but PitPuppet is provided “as is”. We don’t promise that an ad will meet your expectations, sell your product, or that the service will be free of interruptions or errors.

To the extent the law allows, our total liability to you for any claim about PitPuppet is limited to what you paid us in the 12 months before the claim. Nothing in these terms limits rights you have under consumer law that can’t be limited.

Changes to these terms

If we change these terms or our Privacy Policy, we’ll update the date at the top and, for important changes, email you before they take effect. The next time you use PitPuppet, we’ll ask you to agree to the new version before you keep using it. If you don’t agree, you can still cancel your plan, contact us, and log out.

Contact

Questions about these terms? Write to mail@pitpuppet.com. How we handle your data is in our Privacy Policy.